Base Salary
$102k - $202k/yr
Responsibilities
- Design, implement, test, deploy, and maintain features across Remote Help clients, web experiences, cloud services, APIs, and supporting infrastructure.
- Contribute to architecture and service integration across Remote Assistance services, identity systems, relay services, storage platforms, and traffic management dependencies.
- Develop remote session establishment, screen sharing, remote control, and helper-to-sharer connectivity experiences.
- Build authentication and authorization capabilities using Microsoft Account, Microsoft Entra ID, Intune permissions, and role-based access controls.
- Collaborate with engineering, product, design, and support teams to deliver reliable and accessible experiences across Windows and macOS.
- Expand automated testing, accessibility validation, telemetry, and monitoring to improve product quality and service reliability.
- Use telemetry and customer insights to identify service health trends, improve performance, and support data-informed engineering decisions.
- Participate in incident response, troubleshooting, root-cause analysis, mitigation planning, and post-incident reviews.
- Support feature flighting, deployment validation, compliance, localization, Store releases, and production rollouts.
- Apply secure engineering practices and contribute to privacy, compliance, government cloud, and security initiatives.
Requirements
- Bachelor's degree in computer science or a related technical field and 2+ years of technical engineering experience with coding, or equivalent experience.
- Coding experience in one or more of C, C++, C#, Java, JavaScript, or Python.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud background check.
- Preferred: master's degree and 3+ years of technical engineering experience, or bachelor's degree and 5+ years of technical engineering experience, or equivalent experience.
Benefits
- The position requires passing the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
- The typical U.S. base pay range is $102,100-$202,200 per year, with a separate range for specified San Francisco Bay Area and New York City metropolitan area locations.
- The position will remain open for a minimum of five days, with applications accepted on an ongoing basis until filled.
Tech Stack
Categories
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.