8 months ago
Base Salary
$175k - $280k/yr
Responsibilities
- Create the onboarding and education playbook for customers using Sierra’s Agent SDK and Agent Studio
- Lead developer training and enablement programs
- Create technical documentation, educational videos, onboarding paths, and sample repositories
- Develop and deploy AI agents as an Agent Software Engineer
- Work with marketing teams to publish developer case studies and success stories
- Help build an in-person, global community around AI agent development
Requirements
- Degree in Computer Science or a related field, or equivalent professional experience
- At least 4 years of hands-on software development of highly technical products or experience in developer relations roles
- Strong written and verbal communication skills
- Strong technical skills and familiarity with modern software development, developer tooling, SDKs, and APIs
- Experience designing and executing technical training, certification, or community initiatives
- Passion for helping enterprise customers learn to build AI agents
- Preferred experience developing agents with LangGraph or interacting with MCP servers
- Preferred familiarity with agent platforms, developer communities, or early-stage developer product ecosystems
- Preferred proficiency with TypeScript and comfort coding with Claude, Codex, or Cursor
- Preferred experience collaborating across product, engineering, and go-to-market teams
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Benefits are for full-time employees, may vary by region, and eligible employees may participate in equity plans
- Primarily in-person work environment, based in San Francisco with offices in multiple global locations
Tech Stack
Categories
About Sierra
Sierra builds an enterprise conversational AI platform that powers customer service and other customer-facing interactions for large organizations. The company sells SaaS and deployed solutions that integrate with enterprise systems and meet security and compliance requirements. Headquartered in San Francisco with offices across North America, Europe, and Asia-Pacific, Sierra was co-founded by Bret Taylor and Clay Bavor, longtime leaders at Salesforce, Facebook, and Google.