Observability Engineer (Splunk)
SS&C TechnologiesBase Salary
$130k - $140k/yr
Responsibilities
- Administer and maintain the health, reliability, and performance of on-premises Splunk Enterprise, including installations, upgrades, monitoring, backups, and recovery.
- Design, operate, and evolve distributed Splunk architectures using Search Head Clusters and Indexer Clusters.
- Manage telemetry ingestion and indexing pipelines, including forwarders, parsing rules, index design, and retention.
- Develop and maintain SPL searches, dashboards, alerts, and data models that provide actionable operational insight.
- Operate storage and retention strategies and contribute to SmartStore planning and implementation.
- Partner with infrastructure and application teams to onboard logs, metrics, traces, and events correctly.
- Define and enforce observability standards for naming, tagging, retention, alert thresholds, and dashboard patterns.
- Reduce alert fatigue and improve the quality and context of operational alerts.
- Execute production changes such as instance resizing or replacement, storage migrations, network/IP cutovers, and maintenance-window activities.
- Create and improve runbooks, automation, post-change verification checklists, documentation, and operational handoffs.
Requirements
- A degree in Computer Science or a related field is required.
- At least 5 years of experience is required.
- Splunk Enterprise Certified Admin certification or equivalent experience is required.
- Experience configuring and operating SmartStore is required.
- Knowledge of AWS fundamentals, including EC2, EBS, VPC, and hybrid connectivity patterns is required.
- Experience with telemetry pipelines from containerized applications and familiarity with OpenTelemetry are required.
- Exposure to OpenShift, Kubernetes, Salt or Ansible, containers, and K3S is required.
- Ability and willingness to teach and improve team practices is required.
- Strong judgment, continuous learning, ownership, automation focus, clear communication, and production safety are valued.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with company match.
- Paid time off, holidays, and parental leave.
- Professional development reimbursement opportunity.
- Hybrid work arrangement of six days per month in Jacksonville, Florida; Boston, Massachusetts; or Kansas City, Missouri.
- Applications are accepted on an ongoing basis until the position is filled.
Tech Stack
Categories
About SS&C Technologies
SS&C is a leading global provider of mission-critical, cloud-based software and solutions for the financial and healthcare industries. Named to the Fortune 1000 list as a top U.S. company based on revenue, SS&C (NASDAQ: SSNC) is a trusted provider to more than 23,000 financial services and healthcare companies, with over 27,000 employees and operations in more than 35 countries. Built upon a foundation of expertise, innovation and excellent customer service, SS&C powers some of the largest financial and healthcare firms in the world. +++++++++++++++++ ALPS Portfolio Solutions Distributor, Inc., ALPS Advisors, ALPS Funds and SS&C Technologies are affiliated. Distributed by ALPS Portfolio Solutions Distributor, Inc. AN INVESTMENT IN THE FUNDS INVOLVES RISK, INCLUDING LOSS OF PRINCIPAL. AN INVESTOR SHOULD CONSIDER INVESTMENT OBJECTIVES, RISKS, CHARGES AND EXPENSES CAREFULLY BEFORE INVESTING. TO OBTAIN A PROSPECTUS, WHICH CONTAINS THIS AND OTHER INFORMATION, CALL 1.877.398.8461 OR VISIT WWW.ALPSFUNDS.COM. READ THE PROSPECTUS CAREFULLY BEFORE INVESTING.