2 hours ago
Remote, United StatesMid Level
Base Salary
$100k - $140k/yr
Responsibilities
- Serve as a subject matter expert for Bitwarden and its product portfolio.
- Lead customer proof-of-concept trials, deployments, and integrations of Bitwarden containerized services.
- Advise customers on industry best practices across the Bitwarden technology stack.
- Troubleshoot enterprise customer issues and proactively identify future solutions.
- Guide business prospects and customers through implementations, technology integrations, and security considerations.
- Collaborate with Sales, Engineering, and Product teams.
- Plan, develop, and present live technical product demonstrations.
- Document and share customer feedback with the Bitwarden team.
Requirements
- Excellent English, grammar, problem-solving, and technical communication skills.
- Project-planning and collaborative time-management abilities.
- Empathy, customer advocacy, teamwork, and a willingness to share technical knowledge.
- Previous experience in a technical role such as Systems Engineer, Implementation Engineer, DevOps Engineer, or IT Infrastructure Engineer.
- Equivalent education or demonstrable skills may be accepted.
- Familiarity with several listed systems, cloud, containerization, identity, networking, authentication, and API technologies.
- Ability and desire to work remotely.
Benefits
- All-remote work arrangement for someone located in the United States.
- Opportunity to become an expert in security and open source software.
- Supportive, diverse, and globally distributed team environment.
- Professional development and growth opportunities.
Tech Stack
Categories
Solutions Engineering
About Bitwarden
Bitwarden builds open-source security software for storing and sharing credentials and other secrets, used by individuals, developers, and enterprises. Its products include a cross-platform password manager, an enterprise secrets manager, and passkey/passwordless features, sold via subscriptions with free and paid plans. Founded in 2015 and headquartered in Santa Barbara, California, Bitwarden serves millions of users worldwide and operates as a privately held company.