Advisory Solution Consultant
ServiceNow17 days ago
Mumbai, IndiaSenior
Responsibilities
- Support product sales as a technical and domain expert for a client-facing sales team.
- Lead discovery workshops and product demonstrations aligned to customer needs.
- Answer product feature and technical questions from customers, partners, and internal teams.
- Provide product enhancement feedback to Product Management.
- Share best practices and reusable assets with other Solution Consultants.
- Maintain competitive analysis and market differentiation knowledge.
- Support executive briefings, conferences, user groups, and trade shows.
- Manage territory activities, build pipeline, and collaborate with Sales to guide execution.
Requirements
- 7+ years of pre-sales solution consulting or sales engineering experience.
- Experience leveraging or critically evaluating AI in work processes, decision-making, or problem-solving.
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
- Experience collaborating with Product Management, Product Marketing, partners, and Professional Services.
- Territory management skills, including pipeline building and collaboration with Sales.
- Ability to travel as necessary.
Benefits
- Regular employee position in the APAC region.
- Required to work in the office under the assigned work persona.
- Flexible distributed-work personas may vary by work location and role eligibility.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.