Forward Deployed Engineer - Public Sector, Nonprofit & Education
InformaticaResponsibilities
- Develop and deploy AI agents and experiences that take actions for customer organizations.
- Design agent intelligence through prompts, reasoning, tool calls, and integrations with customer systems.
- Own technical components from architecture through production deployment, validation, and observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Model data, ship pipelines, validate outputs, and contribute to proofs of concept and MVPs.
- Surface platform gaps, edge cases, and field insights to senior builders and the Agentforce product team.
- Translate customer business challenges into deployable agentic solutions with strategic builders, sales teams, and customer architects.
Requirements
- 3+ years of software engineering or technical delivery experience and at least one production system to discuss.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex, with willingness to learn additional languages.
- Hands-on experience with LLMs and prompt engineering, including diagnosing and improving failed prompts.
- Strong understanding of data modeling, APIs, and integration patterns sufficient to design them.
- Ability to collaborate effectively with sales teams and customer architects in customer-facing settings.
- Ability to ship quality code and evaluate AI outputs with engineering rigor.
- Willingness to travel approximately 25% of the time.
- Preferred: Salesforce platform experience or certifications such as Administrator, Platform Developer I, or Agentforce Specialist.
- Preferred: familiarity with LangChain, LlamaIndex, orchestration patterns, Snowflake, Databricks, BigQuery, or prior customer-facing technical delivery.
Benefits
- Pod-based delivery with structured mentorship from senior technical builders and exposure to complex agentic-system deployments.
- Access to evolving Agentforce capabilities and the opportunity to provide direct feedback to the product team.
- Salesforce benefits and resources intended to support balance and well-being.
- Approximately 25% travel working directly alongside customers.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com