Senior Customer Engineer, Majors - Detroit, MI
Cloudflareabout 2 hours ago
Responsibilities
- Partner with Account Executives to lead technical discovery and build bespoke architectures.
- Oversee technical onboarding and implementation as the primary contact for customers.
- Carry a variable quota tied to new business acquisition and account growth.
- Act as a trusted technical advisor throughout the customer lifecycle.
- Leverage AI to automate routine tasks and focus on strategic customer advisory.
Requirements
- Experience in a customer-facing technical role such as Solutions Engineering or Customer Engineering.
- Broad technical expertise in web security, networking, cloud infrastructure, and enterprise architecture.
- Proven track record in a quota-carrying or revenue-aligned environment.
- Exceptional presentation and stakeholder management skills.
Benefits
- Comprehensive health insurance including medical, dental, and vision.
- Flexible paid time off covering vacation and sick leave.
- 401(k) retirement savings plan with employee stock participation.
- On-demand mental health support and Employee Assistance Program.