13 hours ago
Hyderābād, IndiaMid Level
Responsibilities
- Configure and support ServiceNow Software Asset Management applications to meet evolving business requirements.
- Manage software releases and maintain application stability, compatibility, and performance.
- Collaborate with cross-functional teams to gather requirements and translate them into application configurations.
- Integrate third-party tools through APIs and troubleshoot software asset management and application performance issues.
- Monitor system health, identify improvement opportunities, and document configuration changes.
- Participate in team discussions, provide solutions, and guide junior team members with best practices.
Requirements
- At least 3 years of experience in ServiceNow Software Asset Management.
- Strong knowledge of ServiceNow platform capabilities and configuration options.
- Experience working with APIs and integrating third-party tools in ServiceNow environments.
- Familiarity with low-code development platforms and software release management processes.
- Understanding of version control and the ability to troubleshoot application performance and software asset management issues.
- 15 years of full-time education is required.
Benefits
- The position is based at the Pune office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.