7 days ago
Responsibilities
- Partner with account executives to understand customer requirements and translate them into aligned technical solutions.
- Advise digital-native customers from discovery and initial evaluation through Claude deployment.
- Support customers building with the Claude API and Claude for Work.
- Create and deliver technical deep dives and business-value presentations for engineering teams, executives, and founders.
- Guide scalable architecture decisions and Claude integration with customers’ existing technology stacks.
- Help customers develop evaluation frameworks to measure Claude performance for their use cases.
- Identify common integration patterns and communicate insights to Product and Engineering teams.
- Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
- Maintain knowledge of current LLM capabilities and implementation patterns.
Requirements
- 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
- Experience working with digital-native businesses, fast-moving technology companies, or scale-ups and navigating rapid buying cycles with technical decision makers.
- Ability to build relationships and communicate technical concepts to founders, executives, engineering teams, IT teams, and other stakeholders.
- Strong technical communication skills for translating requirements between technical and business audiences.
- Experience designing scalable cloud architectures and integrating modern technology stacks.
- Comfort with Python.
- Familiarity with common LLM frameworks and tools or a background in machine learning or data science.
- Ability to collaborate across organizations, evaluate trade-offs, and balance competing priorities.
- Bachelor’s degree or equivalent combination of education, training, and/or experience in a relevant field demonstrated through coursework, training, or professional experience.
Benefits
- Annual compensation range is £190,000–£230,000 GBP; for sales roles, the stated OTE range includes target commissions or bonuses and annual base salary.
- Hybrid policy currently expects staff to work from an office at least 25% of the time.
- Occasional travel to customer sites is required.
- Visa sponsorship may be available, with immigration-lawyer support.
- Benefits include competitive compensation, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office collaboration space.
Tech Stack
Categories
Solutions Engineering
About Anthropic
We're an AI research company that builds reliable, interpretable, and steerable AI systems. Our first product is Claude, an AI assistant for tasks at any scale. Our research interests span multiple areas including natural language, human feedback, scaling laws, reinforcement learning, code generation, and interpretability.