4 hours ago
Pune, IndiaSenior
Responsibilities
- Lead data migration, configuration, and testing for complex OpenGov cloud software implementations.
- Review platform configurations and migrated data for requirements alignment, accuracy, integrity, reconciliation, and maintainability.
- Own complex customer data migrations, including schema mapping, ETL configuration, scripting, and validation.
- Validate customer requirements, resolve ambiguity, and advise on solution design.
- Design and execute test scenarios before customer go-live.
- Act as the primary technical contact for government and customer stakeholders throughout deployment and integration.
- Identify customer pain points and improve or automate implementation processes.
- Mentor and coach Associate and mid-level Implementation Engineers.
- Define and improve implementation standards, templates, playbooks, and reusable tooling.
- Partner with Project Management, Customer Success Management, Data/Integration, and Product teams.
Requirements
- 6–9 years of experience in software implementation, data migration, or technical consulting, ideally with enterprise or SaaS products.
- 5+ years of hands-on SQL scripting experience, including complex queries, data transformation, and reconciliation.
- 3+ years of Python or similar scripting experience for automation and data processing.
- Deep experience with database technologies, ETL, data migration, schema design, and performance considerations.
- Experience implementing AI-driven solutions using modern frameworks and AI models.
- Experience delivering complex implementations end to end and mentoring or technically guiding less-experienced engineers.
- Strong interpersonal, verbal, written communication, teamwork, and customer-service skills.
- Strong attention to detail and ability to validate, reconcile, and approve data and configuration accuracy.
- Ability to adapt to changing products and evolving customer needs.
- Bachelor’s degree in a technical or related field.
Benefits
- Comprehensive healthcare options for individuals and families.
- Flexible vacation policy and paid company holidays.
- 401(k) with company match.
- Paid parental leave, wellness stipends, and HSA contributions.
- Professional development and growth opportunities.
- Collaborative office environment with weekly catered lunches.
- OpenGov has offices in San Francisco, Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
About OpenGov
OpenGov builds cloud-based ERP and analytics software for state and local governments, spanning budgeting, accounting, procurement, permitting and licensing, asset management, billing, and transparency/open data. It sells its Public Service Platform as SaaS with professional services, and counts more than 2,000 public-sector organizations as customers. Founded in 2012 and headquartered in San Francisco, OpenGov was acquired by Cox Enterprises.