Senior Principal Solution Architect, Security and Risk
ServiceNow1 day ago
Base Salary
$173k - $303k/yr
Responsibilities
- Lead pre-sales activities, including presentations, solutioning and scoping workshops, SOW development, scope definition, and engagement sizing.
- Connect Security and Risk workflow applications to customer technology landscapes and advise on governance leading practices.
- Engage CXOs and senior leaders on implementation roadmaps, change management, solution options, risks, and customer acceptance.
- Act as practice director for marquee Security and Risk accounts by leading delivery teams, providing technical oversight, and ensuring delivery standards.
- Design and deliver ServiceNow Security and Risk architectures for long-term success using ServiceNow standards and leading practices.
- Develop and publish reusable customer solutions, service offerings, documentation, presentations, webinars, and learning materials.
- Partner with product owners, Customer & Partner Excellence, Platform Architects, field delivery stakeholders, and partner ecosystems.
- Mentor ServiceNow delivery teams and partners and drive continuous improvement of engagement and delivery materials.
- Travel up to 20% annually based on customer and internal meeting needs.
Requirements
- 12+ years in a professional services organization, or equivalent education and experience.
- 8+ years of consulting and/or configuration experience implementing complex technologies, including integrations and portals.
- 5+ years implementing ServiceNow Security and Risk solutions.
- Strong experience with TPRM, USEM, VR, SIR, IRM, OpsRes, and AI Control Tower.
- Knowledge of risk and security regulations and standards including FFIEC, DORA, SEC, OCC, SOX, and NIST CSF.
- Experience across asset management, service management, CMDB, Risk and Security, and ITOM modules such as Event Management, Discovery, CMDB, and Service Graph Connectors.
- Strong understanding of Now Assist, RaptorDB, and Vault ZTA.
- Experience designing cross-functional solutions for large, heavily regulated FSI and HCLS enterprises.
- Experience applying AI to work processes, decision-making, problem-solving, workflow automation, or AI-driven insights.
- Ability to influence senior leaders, consult technical and non-technical customers, gather requirements, analyze information, and design comprehensive solutions.
- Ability to create visually rich conceptual designs using wireframes, workflows, diagrams, visualization, and modeling.
- Experience running solution presentations, securing customer acceptance, independently driving complex issues to resolution, and communicating with remote or in-person audiences.
- Required on Day 1: CIS-RC, CIS-VR, and CSA certifications.
- Required by Day 90: CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD) certifications, plus working proficiency in CMDB Fundamentals.
- Certified Technical Architect (CTA) is preferred on Day 1 or must be achieved within the first 365 days.
Benefits
- Base pay is $173,200 - $303,100, plus equity when applicable, variable or incentive compensation, and benefits.
- Health plans include flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Flexible work persona in a distributed work environment, with eligibility based on role and location.
- Regular employee position in the AMS - North America and Canada region.
- Travel up to 20% annually.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.