Partner Technical Architect
ServiceNow1 day ago
Base Salary
$134k - $222k/yr
Responsibilities
- Serve as the strategic and technical counterpart for assigned global and regional partners and build relationships with partner executives and practice leaders.
- Lead joint business planning, partner practice growth, specialization strategy, AI-enabled offering readiness, and go-to-market priorities.
- Lead technical discovery, executive briefings, solution demonstrations, proofs of concept, co-demonstrations, and architectural validation.
- Translate ServiceNow platform and AI capabilities into scalable, differentiated partner solutions aligned to industry workflows and customer outcomes.
- Champion intelligent workflows, automation, agent-based use cases, responsible AI adoption, and progression from concept through commercialization.
- Provide technical escalation support and coordinate internal specialist teams to deliver a unified partner experience.
- Connect solution strategies to measurable outcomes including efficiency, growth, ROI, and time-to-value.
- Travel for partner, customer, and organizational activities up to 50%.
Requirements
- 8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles.
- Proven experience leading technical discovery, demonstrations, partner engagements, and work with partners, system integrators, hyperscalers, or technology alliances.
- Ability to influence senior partner stakeholders at the VP+ level and connect business strategy, industry context, and technology solutions.
- Experience shaping or scaling partner practices, offerings, or go-to-market motions.
- Understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level.
- Working knowledge of AI-enabled use cases, automation patterns, data-driven workflows, and integrating AI into work processes and decision-making.
- Deep familiarity with at least one industry vertical such as Financial Services, Healthcare, Manufacturing, or Public Sector.
- Preferred experience includes ServiceNow platform and AI capabilities, management consulting or strategy advisory, partner business development, ServiceNow certifications such as CSA or CIS, multiple partner routes to market, and competitive platform knowledge.
Benefits
- Base pay is $134,250 to $221,550, plus equity when applicable, variable or incentive compensation, and benefits.
- Benefits include health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- The role has a flexible or remote work persona, subject to location and eligibility.
- Travel for partner, customer, and organizational activities may be up to 50%.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.