3 hours ago
Remote, Germany +2 moreSenior / Staff+
Responsibilities
- Lead technical discovery, solution design, validation, Proof of Value, and Proof of Concept engagements.
- Design scalable, enterprise-ready solutions aligned with customer needs and business goals.
- Advise technical and non-technical stakeholders and translate technical capabilities into business value.
- Partner with Enterprise Account Executives on accounts and strategic sales initiatives in the territory.
- Represent customer feedback to Product and Engineering to influence roadmap improvements.
- Collaborate with Sales, Professional Services, Product, and global Solution Engineering teams through the customer journey.
Requirements
- 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology.
- Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture.
- Experience supporting complex, multi-stakeholder enterprise sales cycles.
- Ability to communicate technical concepts as clear business value and outcomes.
- Excellent communication and presentation skills for technical and executive audiences.
- Structured, solution-oriented approach and ability to navigate ambiguity and high-pressure situations.
- Technical curiosity and interest in AI-driven products and customer experience.
- Native or bilingual German and strong English skills.
Categories
Solutions Engineering
About Parloa
Parloa builds an enterprise platform to design, deploy, and manage AI voice and chat agents for customer service across telephony and digital channels. It sells its software as SaaS and in customer-controlled environments, integrating with contact center systems and automating conversations, routing, and transactions. Founded in 2018 and headquartered in Berlin, the privately held company serves global brands including Booking.com, Allianz, SAP, TUI, and HealthEquity.