GrepJob
Heidi

Forward Deployed Engineer

Heidi
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5 months ago
London, United KingdomMid Level / Senior
H1B Sponsor

Responsibilities

  • Own end-to-end technical onboarding for enterprise customers.
  • Design and build custom workflows with clinical and operational stakeholders.
  • Diagnose and resolve complex technical issues across the stack.
  • Build tooling, scripts, and automation for faster deployments.
  • Provide actionable insights to Product and Engineering based on customer interactions.
  • Document and train customers to ensure they can operate independently.

Requirements

  • 4+ years in a forward deploy, implementation engineering, or customer-facing technical role.
  • Proficient in coding with Python, JS, SQL, or similar languages.
  • Strong knowledge of integration protocols like REST APIs, SAML/OIDC, SCIM, and ideally FHIR/HL7.
  • Ability to manage ambiguous, high-stakes problems independently.
  • Excellent communication skills for diverse audiences.
  • Experience working with enterprise customers or health systems is a plus.

Benefits

  • Opportunity to shape and redefine healthcare.
  • Equity from day one, sharing in the company's success.
  • £500 personal development budget and dedicated wellness days.
  • Hybrid work environment with 3 days in the office.
  • Work alongside world-class talent in a diverse team.