Responsibilities
- Configure and support packaged and SaaS applications while managing releases and preserving system stability, compatibility, and performance.
- Implement and configure ServiceNow Sales and Order Management, Order Management, Order Orchestration, and Order Activation capabilities.
- Design and support order decomposition, orchestration, fulfillment, activation, and end-to-end transaction workflows.
- Configure products, bundles, promotions, pricing rules, product catalogs, product modeling, and commercial-to-technical attribute mappings.
- Configure Logik CPQ validation rules, dependencies, pricing logic, complex products, commercial offers, and quote-to-order handoffs.
- Integrate ServiceNow SOM/SOMT and Logik CPQ with OSS/BSS, CRM, product catalog, provisioning, and external systems.
- Troubleshoot CPQ integrations and participate in Agile/SAFe delivery activities, including feature refinement into user stories.
Requirements
- At least 2 years of professional experience.
- Hands-on experience implementing and configuring ServiceNow Sales and Order Management, Order Orchestration, and Order Activation.
- Strong understanding of order decomposition, orchestration, fulfillment, activation workflows, and product or service inventory concepts.
- Hands-on experience with ServiceNow Portal, ServiceNow Product Catalog Management, REST integrations, IntegrationHub, or middleware.
- Working knowledge of Logik CPQ product catalog configuration, product modeling, complex product and bundle configuration, pricing logic, and ServiceNow integration.
- Required ServiceNow CSA and ServiceNow CAD certifications.
- Fluent English is required; German is a plus.
- Telecommunications industry experience, Logik CPQ implementation, ServiceNow SOMT integration, TM Forum standards, ServiceNow Playbook, SOMT Accreditation, and additional ServiceNow or telecommunications certifications are preferred.
Categories
About Accenture
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.