5 months ago
Responsibilities
- Design, implement, and manage monitoring, alerting, and compute, storage, and networking infrastructure across 50+ global regions.
- Lead incident management processes, including postmortems, root cause analyses, and actionable reliability improvements.
- Automate operational tasks and workflows for capacity planning, graceful rollouts, and safe data access.
- Establish security, compliance, and reliability best practices across the software lifecycle.
- Optimize infrastructure costs through capacity planning and build-versus-buy decisions while maintaining performance and reliability.
- Provide technical mentorship and leadership and promote engineering best practices.
Requirements
- 10+ years of experience in Site Reliability Engineering or similar roles supporting production environments.
- Proven ability to mentor and guide technical teams.
- Expertise with infrastructure as code tools such as Pulumi, Terraform, and CloudFormation.
- Deep familiarity with observability tools such as Datadog and Sentry.
- Experience with incident response tools and practices, including PagerDuty and IncidentIO.
- Proficiency with cloud infrastructure platforms such as Azure, GCP, and AWS.
- Strong programming skills in Python, Bash, Go, or similar languages.
- Experience diagnosing complex system problems and implementing durable solutions.
- Understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles.
- Strong problem-solving skills, meticulous attention to detail, and commitment to operational excellence.
Benefits
- In-person work model in San Francisco, California
- Relocation assistance for new employees
- Work authorization in India is required; visa sponsorship is unavailable
Tech Stack
Categories
DevOpsSite Reliability
About Harvey
Harvey is domain-specific AI for legal and professional services. Adopted by Fortune 500 companies like AT&T, Verizon, Cox, Koch, KKR, Bridgewater, more than 100,000 lawyers across 2,400+ customers in 70 countries and over 75% of AmLaw 100 law firms rely on Harvey to advance legal expertise faster across contract analysis, due diligence, compliance, and litigation. Backed by Sequoia Capital, OpenAI, GV, Kleiner Perkins, Coatue and EQT, Harvey is the trusted partner in modernizing the legal industry.