Senior Technical Enablement Architect
Contentfulabout 4 hours ago
Washington, DC, USA
Senior / Staff+
H1B Sponsor
Responsibilities
- Own and evolve internal technical enablement on Contentful product features and best practices.
- Serve as a company-wide subject matter expert by developing prescriptive implementation guidance.
- Establish a strategic technical enablement practice for continuous education and knowledge sharing.
- Collaborate with Product and Marketing teams to evaluate new features and provide feedback.
- Translate customer insights into impactful enablement content with Professional Services.
- Create and maintain a library of enablement materials including usage guidance and architectural recommendations.
- Develop and deliver internal workshops and technical training for diverse audiences.
- Contribute to strategic enablement initiatives that strengthen the internal and partner ecosystem.
- Support Customer Success Managers as a technical advisor during customer engagements.
Requirements
- 6+ years of experience in solutions architecture or technical consulting.
- Deep familiarity with content management systems and modern web development patterns.
- Practitioner-level code proficiency with modern web frameworks and APIs.
- Ability to translate complex technical concepts into clear guidance for various audiences.
- Strong track record of building and scaling technical enablement programs.
- Experience working with Customer Success or Professional Services teams.
- Excellent consultative and communication skills to influence stakeholders.
- Demonstrated ability to synthesize customer insights into reusable enablement assets.
- Comfortable taking ownership of strategic initiatives from ideation to execution.
- Experience designing and delivering engaging virtual training and workshops.
- Collaborative mindset with a passion for teaching and knowledge sharing.
Benefits
- Stock Options for full-time employees to share in the company's success.
- Comprehensive healthcare package covering 100% of employee health premiums.
- Fertility and family building benefits with a reimbursable wallet.
- Generous paid time off including vacation, sick, and education days.
- Company paid parental leave for family care.
- Personal annual education budget for skill improvement.
- Full range of virtual and in-person events for learning and networking.
- Annual wellbeing stipend for physical, financial, or emotional health.
- Monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees.
Tech Stack
Next.jsReact
Categories
AI & MLBackendDevOpsFrontendFull Stack