Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
InformaticaResponsibilities
- Lead end-to-end customer migration engagements from kickoff through successful go-live, owning technical delivery, project health, timelines, and outcomes.
- Partner with account teams and sales leadership to align migration goals with customer strategy, renewal, and expansion objectives.
- Build relationships with business and technical stakeholders and translate complex migration challenges into actionable decisions.
- Develop delivery plans, facilitate enablement sessions, and prepare customer teams for platform transitions.
- Drive adoption of AI agents and automation toolkits for discovery, data mapping, code conversion, health reporting, and task automation.
- Coordinate with Global Delivery Center partners while maintaining accountability for technical output quality.
- Collaborate with Product Managers, Product, and Engineering to communicate field feedback and improve migration tooling.
- Provide domain expertise in Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Serve as the technical point of contact during major migration incidents and coordinate cutover protection for customer operations.
- Monitor technical trends and provide release recommendations to improve migrated environments’ performance and stability.
Requirements
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting focused on large-scale platform migrations.
- Deep hands-on expertise in at least one of Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Advanced knowledge of Salesforce core or specialized clouds.
- Experience driving business value, facilitating technical discussions, navigating complex stakeholders, and explaining technical architectures in business-friendly language.
- Experience working with global or offshore delivery models such as the Global Delivery Center.
- Familiarity with AI agents or automation tools for data mapping, sentiment analysis, or task automation, plus AI literacy and prompt engineering skills.
- Understanding of cloud-platform integrations with telephony systems, third-party data sources, and self-service portals.
- Degree or equivalent relevant experience required.
- Preferred certifications include Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist, Salesforce AI Associate, or Agentblazer.
- Preferred experience includes leading multi-million-dollar transformation engagements as an individual contributor.
Benefits
- Access to AI tools, a collaborative global delivery model, and direct collaboration with Product teams.
- Benefits and resources intended to support balance and employee well-being.
- For British Columbia-based roles, the posted base salary range is CAD 92,600 to CAD 240,400.
- For Ontario-based roles, the posted base salary range is CAD 92,600 to CAD 142,600 annually.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com