Microsoft

Principal Software Engineer - HW/SW in Fleet Infrastructure

Microsoft
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18 hours ago
Redmond, WA, USAStaff+
H1B sponsor

Base Salary

$143k - $304k/yr

Responsibilities

  • Design, develop, validate, debug, and optimize infrastructure software across OS, firmware, fleet health, hardware repair, telemetry, and monitoring.
  • Define technical strategy and architecture for New Product Introduction, including platform bring-up, validation, deployment readiness, and lifecycle management.
  • Lead hardware and firmware reliability architecture involving health telemetry, diagnostics, failure detection, predictive insights, and remediation automation.
  • Drive failure analysis and root-cause investigations for critical live-site incidents across hardware, firmware, OS, storage, networking, and infrastructure platforms.
  • Partner with Microsoft 365, Azure Hardware Systems, silicon vendors, OEM/ODM partners, firmware teams, and operations organizations.
  • Establish engineering standards, observability patterns, and operational mechanisms that improve fleet availability and reduce deployment risk.
  • Evolve Microsoft 365 substrate infrastructure strategy for AI and agentic workloads across compute, memory, storage, and networking.
  • Influence cross-organizational technical direction, communicate architectural tradeoffs, and mentor early-career engineers.

Requirements

  • Bachelor’s degree in Computer Science or a related technical field and 6+ years of technical engineering experience with coding, or equivalent experience.
  • Experience with coding in C, C++, C#, Java, JavaScript, Python, or comparable languages.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud background check.
  • Preferred: master’s degree with 8+ years of experience, or bachelor’s degree with 12+ years of experience, or equivalent experience.
  • Experience leading architecture and technical strategy for large-scale distributed systems, cloud infrastructure, or hyperscale service platforms.
  • Deep experience with hardware platforms, firmware, operating systems, drivers, datacenter infrastructure software, storage systems, networking, or platform software.
  • Experience with New Product Introduction, platform validation, deployment readiness, lifecycle management, or fleet-scale hardware operations.
  • Experience using telemetry, observability, failure analysis, predictive diagnostics, or automation to improve hyperscale infrastructure reliability.
  • Experience working with silicon providers, hardware vendors, OEMs, ODMs, firmware teams, or platform engineering organizations.
  • Experience influencing cross-organizational engineering strategy and driving complex technical programs across multiple teams.
  • Ability to explain technical tradeoffs to senior engineering and business leaders; experience with Microsoft Secure environments or US Government clouds is preferred.

Benefits

  • The role is based in Redmond, Washington and requires working in the office at least three days per week.
  • Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is provided through Microsoft’s careers site.
Microsoft

About Microsoft

10,000+ employees

Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.

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