Solution Engineer (Atlassian)
Hyland Software, LLC1 day ago
Bogotá, ColombiaMid Level
Responsibilities
- Design, prototype, and build business solutions based on stakeholder needs and best practices.
- Perform business analysis to understand business processes and customer requirements.
- Test solutions, verify performance, and resolve identified issues.
- Develop and support migration plans across environments while guiding stakeholders.
- Document solutions, create training materials, conduct end-user training, and transition information to support teams.
- Identify enhancements and process improvements for product and solution functionality.
Requirements
- Experience configuring and implementing technical solutions.
- Proficiency with relational databases such as Microsoft SQL Server.
- Knowledge of object-oriented programming languages such as C#, Apex, or Python.
- Strong business analysis, functional requirements documentation, problem-solving, critical thinking, and analytical skills.
- Preferred hands-on experience with Atlassian tools including Jira and Confluence.
- Ability to manage project scope and timelines while setting customer expectations.
- Strong written and verbal communication and effective cross-functional collaboration skills.
- Experience preparing and presenting business analysis documentation for stakeholder approval.
Benefits
- Remote work arrangement in Colombia or Brazil.
- Career development resources, wellbeing programs, and innovation practices.
- Inclusive workplace and employee community and giving initiatives.
Tech Stack
Categories
Solutions Engineering
About Hyland Software, LLC
Hyland Software builds enterprise content management and content services platforms used by regulated industries to manage documents, automate workflows, and handle unstructured data. Its portfolio includes OnBase and Alfresco, offered as on-premises and cloud solutions sold by subscription and licenses to enterprises and public sector clients. Founded in 1991 and headquartered in Westlake, Ohio, Hyland is privately owned by Thoma Bravo.