Enablement Officer/Solution Engineer

9 months ago

Remote, WorldwideSenior

Responsibilities

Deliver product demos and provide technical answers, solution design, and integration guidance during sales cycles.
Translate client business requirements into technical recommendations.
Lead the full technical onboarding and go-live process through successful production launch.
Review and validate integration designs, API flows, and implementation approaches.
Work directly with client developers to support integrations with CRMs, back-office systems, wallets, and payment flows.
Investigate, troubleshoot, and resolve integration-related issues.
Explain technical concepts, API documentation, architecture, and workflows to technical and non-technical clients.
Serve as the primary technical point of contact during onboarding and integration.
Advise customers on crypto payment infrastructure, security, and integration best practices.
Collaborate with internal product and engineering teams and coordinate with external vendors and partners.

Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment.
Hands-on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure.
Strong background in client-facing roles, pre-sales, and technical support.
Ability to read, understand, and explain API documentation.
Demonstrated ability to manage technical integrations end-to-end.
Excellent written and verbal English communication skills.
Strong problem-solving ability with a structured and analytical approach.
Ability to independently drive integrations to completion in a fast-paced, high-expectation environment.

11-50 employees