Senior Engineer, Internal Developer Platform
American Family Insurance2 months ago
Boston, MA, USA or Denver, CO, USASenior
Base Salary
$99k - $167k/yr
Responsibilities
- Design, build, and operate cloud platform and DevOps capabilities across AWS and GCP.
- Develop and manage an internal developer portal using Backstage.io, including custom plugins, the Software Catalog, and Scaffolder templates.
- Customize Backstage with TypeScript, Node.js, and React to improve developer experience and enable self-service workflows.
- Design and operate Kubernetes platforms, including cluster lifecycle, upgrades, workload onboarding, ingress, service discovery, and secrets/configuration management.
- Automate cloud infrastructure provisioning and management using Terraform, Crossplane, and reusable infrastructure modules.
- Build and maintain CI/CD pipelines for automated builds, testing, releases, artifact management, and environment deployments.
- Manage software artifacts and dependencies with JFrog Artifactory.
- Implement GitOps and deployment automation patterns for Kubernetes and cloud workloads.
- Establish observability with Datadog, including monitors, dashboards, APM, distributed tracing, logging, and alerting.
- Apply SRE and operational practices involving SLIs, SLOs, error budgets, capacity, performance, incident response, and runbooks.
- Troubleshoot complex distributed systems and proactively resolve platform issues.
- Apply DevSecOps practices including secrets management, vulnerability scanning, least privilege, supply-chain controls, and automated policy enforcement.
- Integrate services and tools through APIs and secure communication patterns.
- Travel up to 10%.
Requirements
- Extensive experience delivering and operating cloud platforms in AWS and GCP, including compute, storage, networking, IAM, and managed Kubernetes.
- Proven experience designing, implementing, and managing an internal developer portal, preferably with Backstage.io.
- Expertise developing custom Backstage plugins and customizing Backstage with TypeScript, Node.js, and React.
- Experience managing the Backstage Software Catalog and Scaffolder.
- Hands-on experience with Kubernetes, Docker, Terraform, Crossplane, and cloud infrastructure automation.
- Experience building and maintaining CI/CD pipelines and integrating build, test, release, artifact, and deployment automation.
- Experience with GitOps tooling and deployment patterns, such as Argo CD or Flux.
- Proficiency with scripting or programming in Python, Go, Java, Shell, or Bash, plus strong Linux fundamentals.
- Experience with Datadog and full-stack observability, including monitoring, dashboards, APM, and distributed tracing.
- Understanding of SRE principles, SLIs, SLOs, error budgets, reliability, scalability, and performance.
- Knowledge of web development and API design, including REST and GraphQL.
- Experience with Git, software development lifecycle practices, and platform-as-a-product operating models.
- Knowledge of cloud networking fundamentals, including VPC/VNet design, DNS, routing, load balancing, proxies, firewalls, and TLS certificates.
- Experience integrating services and tools through APIs and secure communication patterns.
- Knowledge of DevSecOps practices, including secrets management, vulnerability scanning, least privilege, software signing, SBOMs, and automated policy enforcement.
- Ability to work within the stated flex office/home arrangement and reside within the required radius of an eligible office location.
Benefits
- Comprehensive medical, dental, vision, and wellbeing benefits.
- 401(k) contribution and pension plan.
- Annual incentive, nine paid holidays, and paid time off accruing at 23 days annually for full-time employees.
- Student loan repayment program and paid-family leave.
- Relocation support is offered for eligible candidates.
- Flex office/home arrangement requiring at least 10 days per month in an eligible office; candidates must reside within the specified radius.
- New Employee Orientation is held in person at the Madison headquarters or another core location, with some sessions potentially delivered virtually.
- Offer is contingent on applicable background checks and signing a non-disclosure agreement.
Tech Stack
Argo CDAWSBashDatadogDockerGitGitHub ActionsGitLab CI/CDGoGoogle Cloud PlatformGraphQLJavaScriptJenkinsKubernetesLinuxNode.jsPythonReactTerraformTypeScript
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