20 hours ago
Chennai, IndiaMid Level
Responsibilities
- Develop and enhance Salesforce applications using Apex, Lightning Web Components, Flow, and Experience Cloud.
- Build scalable solutions using Salesforce development and security best practices.
- Configure and maintain sharing, permissions, and data-access models.
- Develop and support REST API integrations with external applications using authentication frameworks.
- Work with SSO and identity-management solutions for external users.
- Write automated unit and integration tests and maintain code quality.
- Troubleshoot production issues and implement long-term fixes.
- Participate in design, development, code review, CI/CD, deployment, and production support.
- Translate business requirements into technical solutions with cross-functional teams.
- Learn and contribute to Salesforce Revenue Cloud and RLM capabilities.
Requirements
- At least 2 years of Salesforce development experience.
- Hands-on experience with Apex, Lightning Web Components, SOQL, and Salesforce Flow.
- Experience with Salesforce Experience Cloud or Communities.
- Understanding of Salesforce security and sharing, including permission sets, sharing rules, and external-user access.
- Experience with REST API integrations and authentication concepts such as OAuth.
- Experience writing Apex unit tests and following Salesforce development best practices.
- Familiarity with Git, Salesforce DX, sf CLI, and CI/CD processes.
- Strong problem-solving and communication skills.
- Preferred experience includes Salesforce Revenue Cloud or CPQ, PRM, OmniStudio, Okta/SSO, enterprise Apex patterns such as fflib, GitHub Actions, automated testing frameworks, or Salesforce packaging.
- Salesforce Platform Developer I certification is preferred.
Benefits
- Flexible-first culture with hybrid work indicated for the role.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
- Opportunity to build skills with AI-powered technology used by more than 8,000 organizations worldwide.
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.