3 months ago
Remote, United States or Remote, CanadaSenior
Responsibilities
- Lead strategic quarterly deployments and own quality, timelines, outcomes, and eARR impact
- Project-manage end-to-end implementation strategy, including complex integrations, stakeholder alignment, and risk management
- Identify deployment inefficiencies and implement scalable automated solutions and tooling
- Partner with Engineering and Product to influence the roadmap through client insights and technical feedback
- Coordinate cross-functional execution across Sales, Customer Success, Product, and Engineering
- Create scalable documentation, playbooks, and knowledge systems to institutionalize deployment best practices
- Forecast capacity, mitigate pipeline constraints, and reduce future eARR risk
- Use AI to accelerate solution design, implementation, and continuous deployment improvement
Requirements
- 5+ years of experience in deployment, implementation, solutions engineering, or systems architecture in SaaS or enterprise software
- Experience leading complex, multi-stakeholder enterprise implementations involving API, SDK, and cloud integrations
- Deep technical skills and the ability to translate business needs into scalable solutions while engaging credibly with Engineering
- Experience improving deployment velocity and quality through process, automation, and tooling
- Experience influencing senior cross-functional Product and Engineering teams
- Ability to independently scope, prioritize, and execute in ambiguous, high-growth environments
- Understanding of deployment’s commercial impact on revenue and retention
- Strong perspective on AI and experience integrating it into workflows for leverage and output
Benefits
- Remote-first work arrangement with optional New York City or San Francisco office access
- Full medical, dental, and vision coverage with premiums covered at 100% for employees and 70% for dependents
- Unlimited paid time off and sick leave plus 14 company holidays
- 100% 401(k) match up to 4% with immediate vesting
- Parental leave for all parents
- $1,000 desk setup subsidy for a remote office
- $100 per month toward Wi-Fi or cell phone expenses
- Summer Fridays with half-day Fridays typically from late May through the end of August
- Work anniversary kits
- Commuter benefits for employees using the New York City or San Francisco offices
Categories
Solutions Engineering
About Array
Array provides an embeddable platform that lets fintechs, banks, and digital brands add white-label credit and identity monitoring, privacy protection, and a financial offers marketplace via widgets or API. The company sells B2B, licensing its modules to integrate within existing apps and sites. Founded in 2020 and headquartered in New York, it is privately held.