Senior Technical Architect
InformaticaResponsibilities
- Design and implement scalable, secure, and high-performance Salesforce architectures.
- Define technical architectures, integration patterns, data models, development standards, and solution documentation.
- Provide technical leadership, architecture guidance, technical discussions, and design assessments for Salesforce development teams.
- Design, configure, deploy, test, monitor, secure, and optimize Salesforce Agentforce AI agents and workflows.
- Build autonomous and assisted AI agent solutions using Agentforce topics, actions, instructions, grounding strategies, and enterprise data sources.
- Integrate Agentforce with Salesforce Flow, Apex, APIs, external enterprise systems, and Salesforce products.
- Use Salesforce Data Cloud/Data 360, knowledge articles, Prompt Builder, and Einstein Trust Layer capabilities for agent solutions.
- Design enterprise integrations using MuleSoft, middleware platforms, REST/SOAP APIs, Platform Events, External Services, and event-driven architecture.
- Provide technical expertise across Apex, Lightning Web Components, SOQL, Salesforce Flow, Sales Cloud, and Service Cloud.
- Establish CI/CD, DevOps, release management, and deployment best practices.
- Troubleshoot complex technical and performance issues and improve business processes through AI-driven automation.
Requirements
- At least 5 years of hands-on Salesforce development, implementation, and architecture experience.
- At least 1 year of hands-on Salesforce Agentforce implementation experience, which is mandatory.
- Proven experience architecting and deploying Agentforce-powered AI agents in real-world business environments.
- Strong proficiency in Apex, Lightning Web Components, Salesforce Flow, SOQL, and Salesforce APIs.
- Experience with Salesforce Sales Cloud, Service Cloud, Salesforce security architecture, sharing models, and data governance.
- Experience designing enterprise integrations and API-based architectures.
- Working knowledge of Salesforce Data Cloud/Data 360, Prompt Builder, and Einstein Trust Layer.
- Experience with technical solution design, architecture documentation, stakeholder communication, and guiding development teams.
- Preferred Salesforce Certified Application Architect or System Architect certification.
- Preferred Salesforce Certified Agentforce Specialist or equivalent current Agentforce certification.
- Preferred Salesforce Certified Platform Developer I or II certification.
- Preferred experience with MuleSoft, enterprise integration frameworks, generative AI, LLM-based solutions, retrieval-augmented generation, multi-agent orchestration, AI governance, and responsible AI practices.
- Familiarity with Agile/Scrum delivery environments.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Salesforce is an equal opportunity employer with an inclusive, nondiscriminatory workplace.
- Reasonable accommodations are available during the application and recruiting process.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com