Site Reliability Engineer
London Stock Exchange Group2 hours ago
Bucharest, RomaniaSenior
Responsibilities
- Monitor platform health and investigate and diagnose issues across production and non-production environments.
- Support incident response, triage, problem management, service recovery, and root cause analysis.
- Improve service readiness through dashboards, SLOs, SLIs, runbooks, resilience checks, and performance validation.
- Drive follow-up actions that reduce recurring issues and improve operational consistency.
- Improve automation and GitOps-based workflows to reduce manual operational work.
- Maintain documentation, onboarding guides, and self-service tooling for engineering teams.
- Enable teams on telemetry standards, alerting guidance, SLO practices, and platform workflows.
Requirements
- Experience supporting production platforms or services in an SRE, platform engineering, infrastructure, DevOps, or operations engineering role.
- Experience using metrics, logs, traces, alerts, dashboards, or service health views to investigate issues.
- Understanding of incident response, problem management, service readiness, or operational support processes.
- Experience with automation or infrastructure-as-code practices for repeatable delivery and operations.
- Solid understanding of cloud, container, Linux, networking, or distributed system environments.
- Clear communication skills with engineering, operations, and service stakeholders.
- Experience writing or maintaining runbooks, support guides, or onboarding documentation.
- Desirable experience with observability, monitoring, telemetry, or data pipeline technologies.
- Desirable experience with GitOps workflows, internal platforms, SLOs, SLIs, error budgets, telemetry pipelines, or shared self-service capabilities.
- Experience in regulated, financial services, or large-enterprise technology environments is desirable.
Benefits
- Healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Inclusive and equal-opportunity workplace with reasonable accommodations for religious practices, mental health, and physical disability needs.
- Opportunities to participate in fundraising and volunteering through the LSEG Foundation.
- Collaborative and creative culture with sustainability initiatives and support for employee development.