Staff Site Reliability Engineer, Application
Guidewire SoftwareResponsibilities
- Own technical design for strategic SRE deliverables, lead design reviews, and serve as the final escalation point for complex technical impediments.
- Design and implement systemic improvements across AWS and Kubernetes environments.
- Set global standards for automated unit and integration testing and contribute hands-on production code in AI, Python, Go, or Java.
- Develop automated runbooks, self-healing systems, Operations as Code practices, CI/CD pipelines, and centralized engineering tooling.
- Coach and mentor P1-P5 engineers and raise technical standards across the organization.
- Lead incident response, blameless post-mortems, on-call escalation, and initiatives that reduce recurring production issues.
- Develop observability standards and explore AI/ML and data-driven insights for predictive reliability.
- Advise on global SRE strategy, cross-team architecture, and major initiatives such as migrations, upgrades, and deployment improvements.
Requirements
- 8 to 10+ years of software engineering experience, including SRE or DevOps work.
- At least 3+ years in a Staff-level or Technical Lead capacity.
- Expert-level AWS and Kubernetes experience, including EKS and large-scale distributed cloud environments.
- Advanced proficiency with Terraform or CloudFormation, Ansible or Puppet, and GitOps practices.
- Production-grade programming experience with Python, Go, C++, C#, or Java and strong object-oriented programming knowledge.
- Strong software architecture and design skills, including end-to-end designs, RFCs, ADRs, and trade-off analysis.
- Deep experience with monitoring, SLIs, SLOs, tracing, and observability tools such as Datadog, Prometheus, or Splunk.
- Leadership experience in operational or software engineering teams and the ability to communicate risks and align reliability goals with product delivery.
- Experience managing on-call rotations and handling production incidents.
- Familiarity with Claude Code, Cursor, Copilot, AI technologies, spec-driven development, and LLM evaluations is expected or valued.
Benefits
- Canadian CAD base salary range of 141,000.00 to 176,000.00 for the full-time position.
- Health, dental, and vision insurance, paid time off, and a company-sponsored retirement plan for eligible employees.
- Some roles may be eligible for annual bonuses, commissions, and/or long-term incentive awards.
- In-office role in Mississauga, Ontario, requiring at least 10 days in the office per month, subject to change.
Categories
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers. We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation. For more information, please visit https://www.guidewire.com/.