Lead Account Solution Engineer
Salesforce1 day ago
Lisbon, PortugalStaff+
Responsibilities
- Coordinate and lead the full solution cycle in collaboration with internal teams.
- Understand customer needs and position Salesforce products as solutions to their challenges.
- Develop custom solutions and deliver tailored Salesforce product demonstrations and solution concepts.
- Present business value and recommendations to key decision-makers.
- Lead the technical side of the sales cycle and respond efficiently to RFPs.
- Collaborate with sales teams and act as a trusted customer advisor.
- Complete relevant product, sales, procedural training, and certifications.
- Meet quarterly and annual objectives assigned by management.
Requirements
- Experience implementing digital transformation strategies and delivering improved customer outcomes.
- Track record of success in solution engineering, consultancy, delivery, or training for an enterprise software organization.
- Strong oral, written, presentation, interpersonal, and relationship-building skills.
- Strong time-management, teamwork, curiosity, research, experimentation, and problem-solving abilities.
- Ability to explain ideas effectively and maintain audience engagement.
- Willingness and ability to travel occasionally.
- Portuguese and English proficiency; Spanish is desirable.
- Experience may be evaluated through related leadership, military, volunteer, or extracurricular experience.
- Preferred: knowledge of customer business requirements across multiple industries and industry-specific solutions.
- Preferred: Salesforce product knowledge and certifications.
Benefits
- Salesforce states that its benefits and resources support work-life balance and employee performance.
- Employees can participate in internal training programs and mentorship initiatives.
- The company provides reasonable-accommodation support during the application and recruiting process.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.