1 day ago
Remote, AustraliaSenior
Responsibilities
- Partner with Direct Sales and Channel teams to design secure Dropbox solutions using Dropbox products, add-ons, and third-party integrations.
- Lead technical discovery, demonstrations, pilots, and proofs of concept with customer technical teams.
- Design, build, and validate API-based integrations and tailored workflows, including solutions using DBX Platform.
- Deliver technical enablement and training to sales, account management, service delivery, and channel partners.
- Document solutions, dependencies, expectations, and deployment considerations for handoff to Customer Success and Channel teams.
- Provide customer integration feedback and requirements to Dropbox Product teams and leadership.
- Travel to customer sites, conferences, and other relevant events as required.
Requirements
- 6+ years of experience as a Sales Engineer, Solutions Consultant, Professional Services Solutions Consultant, or in a comparable customer-facing technical role.
- Hands-on experience using REST APIs and at least one programming or scripting language to build, test, and troubleshoot integrations.
- Ability to explain authentication, data flows, technical decisions, and personal contributions to delivered solutions.
- Strong expertise in SaaS applications and integrations across cloud-hosted and on-premises environments, including collaboration or productivity technologies.
- Experience implementing large-scale IT projects, SaaS solutions, or enterprise deployments and translating customer requirements into workable technical solutions.
- Strong written and verbal communication skills with experience explaining technical concepts, business value, and trade-offs to technical teams, executives, and other stakeholders.
- Deep understanding of identity management and authentication, including Okta, Azure AD, Active Directory, and SAML 2.0.
- Understanding of security and networking technologies, including CASBs, SIEMs, and/or DLPs.
- Preferred experience with API-led SaaS platforms, data platforms, cloud infrastructure, cloud storage, or object storage such as Amazon S3.
- Preferred experience supporting customer use cases in media and entertainment, AI, or security, plus understanding of workplace transformation trends.
Benefits
- Travel to customer sites, conferences, and other relevant events may be required.
Categories
Solutions Engineering
About Dropbox
Dropbox builds cloud storage, file sync, sharing, and collaboration tools for individuals and businesses, sold via subscriptions. Its portfolio includes Dropbox, Dropbox Sign for e‑signatures, and DocSend for document sharing and analytics. Founded in 2007 and headquartered in San Francisco, Dropbox is a public company on NASDAQ with more than 700 million registered users across 180 countries.