2 months ago
Raleigh, NC, USAMid Level / Senior
H1B Sponsor
Base Salary
$105k - $130k/yr
Responsibilities
- Own AI solutions from problem definition and prompt design through production deployment, monitoring, and iteration
- Build and manage GTM workflow automations across Sales, Marketing, and Customer Engineering systems
- Develop Slackbots and other integrations that reduce manual work
- Partner with GTM stakeholders to identify high-value problems, validate solutions, drive adoption, and set expectations about AI capabilities
- Maintain prompt management practices that make AI outputs reliable, auditable, and improvable
- Work with Data Platform and Systems teams to identify tooling gaps and provide actionable production-based requirements
- Share reusable AI workflow patterns and tool findings with the broader team
Requirements
- 3–5 years of experience in software engineering, solutions engineering, or applied AI with a track record of shipping production systems
- Hands-on experience building LLM-powered applications, including prompt engineering, output validation, and iterative improvement in a live environment
- Strong judgment about when AI is appropriate and the ability to communicate when it is not
- Ability to work directly with non-technical business stakeholders to define problems, validate solutions, and drive adoption
- Comfort working within an existing platform and contributing actionable requirements to improve it
- Self-directed builder mindset with strong prioritization and solution-design skills
- Familiarity with GTM systems and workflows, including Salesforce, is preferred
- Experience building Slackbots, workflow automations, or GTM-integrated tooling is preferred
- Experience contributing to a shared prompt library or AI pattern documentation is preferred
- Ability to quantify AI business impact through efficiency or revenue metrics is preferred
- Experience on a small, high-ownership team is preferred
Benefits
- Hybrid work arrangement based in Raleigh, NC with 3 days per week in the office
- Employer-heavy health coverage, including $0 premium options
- Strong 401(k) match
- Equity
- Flexible time off
Categories
About Pendo
The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world’s leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world.