10 days ago
Bengaluru, IndiaSenior
Responsibilities
- Lead customer-facing AI transformation engagements, including demos, pilots, workshops, envisioning sessions, and adoption planning.
- Design secure, scalable, and modular enterprise architectures for Microsoft Copilot and related AI solutions.
- Generate pipeline, support technical sales and upsell opportunities, secure competitive wins, and facilitate partner co-selling.
- Identify and escalate technical blockers, maintain deal and consumption plans in MSX, and ensure qualified opportunities include partners.
- Collaborate with sales, customer success, engineering, and partner teams to deliver customer handoffs and adoption outcomes.
- Mentor IC3–IC4 engineers, lead peer learning, provide product and go-to-market feedback, and contribute deal insights and coaching.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- 8–10 years of experience in pre-sales, solution engineering, technical consulting, or customer-facing technical roles.
- Strong understanding of Microsoft Copilot technologies, generative AI, and AI-powered productivity solutions.
- Knowledge of Microsoft 365 Copilot, Copilot Studio, Microsoft Power Platform, Azure AI services, and Microsoft 365 workloads.
- Understanding of cloud architecture, identity, security, and compliance concepts, with the ability to build demos, proofs of concept, and customer architectures.
- Experience conducting customer discovery, translating business requirements into AI-powered solutions, and leading technical demonstrations and workshops.
- Strong presentation, storytelling, executive communication, and customer engagement skills.
- Preferred qualifications include experience with AI, machine learning, prompt engineering, conversational agents, enterprise productivity, business process automation, digital transformation, and relevant Microsoft certifications.
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.