Forward Deployed Engineer
Salesforce2 days ago
London, United KingdomMid Level
Responsibilities
- Develop AI agents and experiences for enterprise customers.
- Design agent intelligence including prompts, reasoning, tool calls, and customer-system integrations.
- Own technical components from architecture selection through deployment, validation, and production observability.
- Build and integrate data pipelines using Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build agent performance dashboards and customer KPI reporting.
- Develop proofs of concept and MVPs that can be deployed rapidly.
- Co-build solutions with customers and partners and share technical best practices.
- Identify platform gaps, edge cases, and field insights for engineering and product teams.
- Partner with Deployment Strategists to translate customer business challenges into deployable agentic solutions.
Requirements
- At least 3 years of software engineering or technical delivery experience and experience with at least one production system.
- A degree in Computer Science or a related field.
- Required prior customer-facing technical delivery experience in consulting, professional services, or forward deployed engineering.
- Fluency in at least one of Python, JavaScript/TypeScript, Java, or Apex.
- Hands-on experience with LLMs and prompt engineering.
- Deep understanding of data modeling, APIs, and integration patterns.
- Ability to collaborate with sales teams and customer architects.
- Ability to produce quality code and evaluate AI outputs rigorously.
- Willingness to travel approximately 25% of the time.
- Preferred Salesforce platform experience or certifications, including Administrator, Platform Developer I, or Agentforce Specialist.
- Preferred familiarity with LangChain, LlamaIndex, and orchestration patterns.
- Preferred experience with Snowflake, Databricks, BigQuery, data engineering, platform architecture, or headless deployments.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- The role requires approximately 25% travel and direct work alongside customers.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.