Capgemini

Production Support - SRE

Capgemini
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13 days ago
Toronto, CanadaSenior

Base Salary

$70k - $102k/yr

Responsibilities

  • Implement and maintain monitoring and alerting systems.
  • Respond to production incidents and outages, diagnose problems, and restore service.
  • Automate repetitive operational tasks and processes.
  • Manage servers, networks, cloud resources, and other infrastructure.
  • Plan future capacity needs and maintain system performance.
  • Develop and maintain software deployment and release processes.
  • Collaborate with developers, operations teams, and stakeholders on reliability and availability.
  • Maintain documentation of systems, processes, and procedures.
  • Identify and implement continuous improvements to system reliability and performance.
  • Plan and execute disaster recovery activities.

Requirements

  • At least 8 years of experience in production support handling production incidents.
  • Excellent knowledge of OCP and Windows environments.
  • Experience with Dynatrace and other monitoring tools.
  • Knowledge of Windows and Linux operating systems.
  • Scripting experience with Shell Scripting, Python, and PowerShell.
  • Experience with SQL database management and MongoDB.
  • Experience with Kubernetes container services.
  • Experience with disaster recovery planning and execution.

Benefits

  • Paid time off, including vacation, company holidays, personal days, and sick leave, based on employee grade and policy.
  • Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
  • Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada.
  • Life and disability insurance.
  • Employee assistance programs and other benefits subject to local policy and eligibility.
  • Regular, full-time employee benefits vary by location and eligibility.

Tech Stack

KubernetesLinuxMongoDBPowerShellPythonSQLWindows

Categories

Site Reliability
Capgemini

About Capgemini

10,000+ employees

Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.

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