13 days ago
Base Salary
$101k - $183k/yr
Responsibilities
- Lead the architecture, development, and optimization of Agentforce and Data Cloud solutions.
- Troubleshoot data ingestion, retrieval, grounding, security, permissions, sharing, record-access, and agent-configuration issues.
- Build and maintain scalable Data 360 foundations for AI-powered use cases.
- Configure Agentforce topics, actions, sub-agents, instructions, Prompt Builder assets, and RAG capabilities.
- Design and develop solutions using Salesforce Flow and Apex.
- Establish agent testing, observability, tracing, quality measurement, and performance practices.
- Provide hands-on technical leadership from architecture through implementation and collaborate with business and technical teams.
Requirements
- At least 7 years of Salesforce platform experience with strong architecture and implementation expertise.
- Deep hands-on experience implementing and deploying Salesforce Agentforce solutions.
- Strong expertise in Data Cloud/Data 360 architecture and implementation.
- Experience with data ingestion, mapping, harmonization, identity resolution, and retrieval.
- Knowledge of RAG, agent grounding, Prompt Builder, topics, sub-agents, actions, and instructions.
- Strong Salesforce security, permissions, sharing, and record-access troubleshooting skills.
- Hands-on experience with Salesforce Flow and Apex.
- Experience with agent testing, tracing, observability, and performance measurement.
- Preferred: Agentforce Specialist and/or Data Cloud Consultant certification.
- Preferred: experience building scalable AI-powered Salesforce solutions.
Benefits
- Hybrid work arrangement open to candidates in NYC, Dallas, Atlanta, Chicago, and Nashville, TN.
- Paid time off including 12–25 vacation days depending on grade, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. and RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs and other benefits based on local policy and eligibility.
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About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.