1 day ago
Base Salary
$170k - $253k/yr
Responsibilities
- Develop synthetic workload queries and datasets for testing DataPelago Accelerator for Spark.
- Create diagnostic tools that analyze DataPelago, Apache Spark, and deployment-environment logs.
- Handle or escalate customer support issues as part of the product support rotation.
- Conduct end-to-end product validation by defining, reviewing, and executing test plans.
- Analyze validation artifacts and customer issues to identify configuration tuning opportunities, product recommendations, and bugs.
- Use automation and AI techniques throughout product validation and customer support.
- Create bug reports, root-cause analysis documents, configuration guides, and best-practice documents.
Requirements
- Bachelor’s degree in computer science or a related field.
- 8+ years of experience in development, validation, and support of enterprise data-processing software products.
- 2+ years of experience providing direct support to external customers.
- 2+ years of experience supporting Apache Spark pipelines for data engineering and analytics.
- Proficiency with Spark jobs, resource provisioning, parameter configuration and tuning, Spark History Server, Spark UI, event logs, and other Spark logs.
- Solid knowledge of SQL and Python.
- Proficiency in testing data products and test automation.
- Understanding of cloud deployment and operations for data-processing products and pipelines across SaaS, VM-based, container-based, and serverless scenarios.
- Experience with GCP, AWS, and their Apache Spark-related offerings is preferred.
- Good customer engagement and communication skills.
Benefits
- Comprehensive benefits package that may include health insurance, life insurance, retirement or pension plans, paid time off, various leave options, performance-based incentives, employee stock purchase plans, and restricted stock units.
- Benefits and offerings vary by country and region and are subject to local laws, regulations, and company policies.
Tech Stack
Categories
About NetApp
NetApp builds data storage and data management software and hardware for enterprises, including ONTAP-powered all-flash arrays and hybrid cloud services that integrate with AWS, Azure, and Google Cloud. It sells systems and subscriptions that support backup, disaster recovery, databases, and container/Kubernetes workloads. Founded in 1992 and headquartered in San Jose, California, NetApp is a public company listed on NASDAQ.