3 months ago
London, United KingdomMid Level
Responsibilities
- Partner with the incubation Account Executive to lead technical validation for Engineering and product development opportunities from discovery through proof, demo, and close.
- Understand product development workflows such as sprint planning, delivery estimation, ticket management, bug management, and debugging agent decisions, and map them to Command by Asana.
- Translate customer pain points into practical solution designs and business value narratives for Engineering leaders, managers, and cross-functional stakeholders.
- Conduct technical discovery, whiteboard conversations, workshops, and tailored product demonstrations within customers’ technology landscapes.
- Advise on solution architecture, integrations, administration considerations, and deployment approach.
- Partner with Account Executives, Customer Success Managers, and core Solutions Engineers on net-new and expansion opportunities.
- Build repeatable demo assets, solution patterns, technical collateral, feedback loops, and enablement for the broader field organization.
- Share customer feedback, objections, and product gaps with Product, Product Marketing, and Sales leadership to inform roadmap and go-to-market strategy.
Requirements
- 3+ years of experience in Solutions Consulting, Sales Engineering, or similar customer-facing technical roles.
- Strong understanding of Engineering and product development personas, workflows, operational pain points, and the systems they use.
- Understanding of AI coding agents and technical concepts including API/MCP, data structures, permissions, and automation.
- Strong discovery skills to uncover customer workflows, technical constraints, decision criteria, and success metrics.
- High proficiency in product demonstrations, workshops, and whiteboard sessions for technical and executive audiences.
- Strong collaboration skills across Account Executives, Customer Success Managers, Product, Product Marketing, and Solutions Engineering.
- Comfort operating in early-stage or incubation motions where messaging, capabilities, and playbooks evolve in real time.
- Experience with engineering tools in Project and Issue Management, Agile Planning, AI Coding Agents, IDE, or CI/CD categories is a plus.
- Experience supporting displacement or migration conversations from legacy enterprise software is preferred.
- Curiosity about AI tools and emerging technologies, adaptability, intellectual curiosity, and a builder mentality.
Benefits
- Fully remote in the UK or London office-centric hybrid schedule with standard in-office days Monday, Tuesday, and Thursday; Wednesday work-from-home is generally available and Friday depends on the work and teams.
- Mental health, wellness, and fitness benefits.
- Career coaching and support.
- Inclusive family-building benefits.
- Long-term savings or retirement plans.
- In-office culinary options.
Categories
Solutions Engineering
About Asana
Asana builds a work management platform that helps teams plan, track, and coordinate projects and goals, with AI-assisted features and integrations. It sells subscription-based SaaS used across functions from marketing to engineering. Founded in 2008 and headquartered in San Francisco, Asana is publicly traded on the NYSE and used by more than 170,000 organizations, including Accenture and Amazon.