about 4 hours ago
Remote, CanadaMid Level / Senior
H1B Sponsor
Responsibilities
- Design, configure, and deploy customer journeys in Adobe Journey Optimizer.
- Build and manage multi-channel customer experiences across various activation channels.
- Develop reusable content templates and personalization logic.
- Support campaign execution, testing, and quality assurance.
- Design and maintain Experience Data Model schemas and data models.
- Configure and troubleshoot customer profiles and audience activation workflows.
- Create and optimize customer segments based on data.
- Collaborate with teams to translate business requirements into technical solutions.
- Document technical designs and support QA activities.
- Ensure implementations adhere to data governance and privacy requirements.
Requirements
- 3+ years of experience in Marketing Automation or Customer Engagement Platforms.
- 2+ years of hands-on experience with Adobe Journey Optimizer.
- Experience with Adobe Experience Platform and/or Adobe Real-Time CDP.
- Strong understanding of customer journey orchestration concepts.
- Experience designing audience segmentation and activation workflows.
- Knowledge of Experience Data Model and data ingestion processes.
- Strong SQL skills for data validation and troubleshooting.
- Experience working in Agile delivery environments.
- Professional proficiency in English.
Benefits
- Comprehensive insurance plan with employer contribution.
- Access to virtual healthcare services and mental health support.
- $500 Personal Spending Account for various reimbursements.
- Retirement plan with 100% matching of RRSP contributions.
- Flexible vacation policy to support work-life balance.
- Personal Technology Reimbursement of $30/month.
- Winter holiday closure and flexible scheduling options.