18 hours ago
Chennai, IndiaSenior / Staff+
Responsibilities
- Architect and deliver end-to-end technical solutions using ServiceNow ITOM Visibility and AS400 platforms for Property and Casualty insurance processes.
- Design and enhance SQLRPGLE and AS400 RPG applications supporting policy administration, claims, billing, and other core insurance functions.
- Configure and optimize ServiceNow discovery and visibility features across hybrid environments.
- Administer iSeries and AS400 systems, including monitoring, capacity planning, job scheduling, security, backups, and performance tuning.
- Implement DB2 400 data models, indexing strategies, and query optimizations for underwriting, claims, finance, reporting, and data services.
- Lead troubleshooting, performance analysis, capacity planning, and operational improvements to minimize downtime and improve scalability.
- Establish reusable components, integration patterns, coding standards, configuration controls, and deployment processes across ServiceNow and AS400 environments.
- Coordinate technology and insurance domain stakeholders to align solutions with regulatory, risk, and operational requirements.
- Mentor team members on SQLRPGLE, AS400 RPG, DB2 400, and platform best practices.
- Document solution designs, configuration decisions, and operational procedures for audits and knowledge transfer.
Requirements
- Nine to twelve years of relevant experience in ServiceNow ITOM Visibility and iSeries/AS400 technologies.
- Advanced development experience with CLLE and SQLRPGLE on iSeries and AS400 platforms.
- Deep expertise in AS400 administration, including security configuration, backup strategies, and performance tuning.
- Strong understanding of DB2 400 features, indexing, and query optimization.
- Proven proficiency with AS400 RPG for policy, claims, and billing systems.
- Substantial Property and Casualty insurance domain knowledge, including policy lifecycle, claims handling, rating considerations, and regulatory constraints.
- ServiceNow Certified Implementation Specialist ITOM certification.
- Relevant IBM i or AS400 administration certification.
Benefits
- Hybrid work arrangement supported by digital collaboration tools and structured communication routines.
Categories
About Cognizant
Cognizant is a public IT services and consulting firm that designs, builds, and runs enterprise technology, including digital engineering, cloud modernization, data/AI, and managed services. It sells consulting, systems integration, and outsourcing on multi-year engagements to large enterprises in healthcare, banking, retail, communications, and manufacturing. Founded in 1994 and headquartered in Teaneck, New Jersey, Cognizant is NASDAQ-listed (CTSH) and a Fortune 500 company.