13 hours ago
Base Salary
$209k - $275k/yr
Responsibilities
- Support sales through technical prospecting, solution demonstrations, customer trials, deployment scoping, and trial wrap-up presentations.
- Build trusted-advisor relationships with prospects and customers and educate them on ThousandEyes, industry trends, and business initiatives.
- Architect, deploy, troubleshoot, and support application and network infrastructure solutions.
- Participate in team meetings, sales business reviews, technical presentations, demonstration-material development, and industry research.
- Support trade shows, networking events, ThousandEyes Connect events, blogs, social media posts, white papers, and case studies.
- Provide customer-informed feedback and solution enhancement suggestions to Product Management and Engineering and participate in beta programs.
- Coordinate with Customer Success on post-sales training, deployment, support, and customer adoption.
Requirements
- 8+ years of Solutions Engineering experience.
- Experience with application and network protocols including HTTP, DNS, TCP/IP, and BGP.
- Experience designing, deploying, troubleshooting, or supporting application and network infrastructure.
- Experience with unified communications technologies or solutions.
- Experience with application and network performance analysis solutions.
- Preferred: packet analysis experience, scripting with Python, Perl, or JavaScript, troubleshooting Apple, Linux, and Microsoft operating systems, and delivering technical presentations and demonstrations.
Benefits
- Remote role supporting the Americas Service Provider segment.
- Starting salary range of $209,100.00 to $275,100.00, excluding incentive compensation, equity, and benefits.
- Benefits may include medical, dental and vision insurance, a 401(k) with Cisco matching contribution, paid parental leave, disability coverage, and basic life insurance.
- Eligible employees may receive Cisco restricted stock units and paid time off including holidays, vacation or flexible vacation, sick time, wellness days, volunteer days, and other leave.
- Sales-plan employees may receive performance-based incentive pay in addition to base salary.
Tech Stack
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.