Enterprise Solutions Engineer - North America
ElevenLabs4 months ago
San Francisco, CA, USA or New York, NY, USAEntry Level
Responsibilities
- Partner strategically with Account Executives to strengthen the technical sales process.
- Work directly with customer and prospective-customer technical contacts to provide tailored support and architect solutions.
- Create technical demonstrations that communicate the value of ElevenLabs products.
- Develop technical enablement resources for the sales team.
- Build self-service tools and documentation that help customers implement solutions independently.
- Identify repeatable integration patterns and collaborate with product teams to productize them.
Requirements
- Demonstrated interest in AI, technology, and ElevenLabs products.
- Enjoyment of direct customer collaboration, solution iteration, and tailored technical support.
- Ability to identify patterns that can be standardized and scaled.
- Strong empathy for customers, sales teams, and product teams.
- Strong technical background in architecting integrations with existing customer solutions.
- Customer experience, including experience from student clubs or side projects.
- Proficiency in Python and a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills and the ability to adapt messaging for different audiences.
Benefits
- Remote-first role available from anywhere in the United States.
- Option to work from the New York or San Francisco office.
- Regular travel to customer onsite meetings is expected.
- Annual discretionary professional-development stipend.
- Annual discretionary social travel stipend for meeting colleagues.
- Annual company offsite.
- Monthly coworking stipend for employees not near a main hub.
Tech Stack
Categories
Solutions Engineering