3 days ago
Remote, JapanSenior
Responsibilities
- Lead structured discovery of customer priorities, development processes, challenges, stakeholders, and success criteria.
- Collaborate with Account Executives on account strategies and action plans that advance opportunities from technical evaluation to contract.
- Lead demos, workshops, proofs of concept or value, architecture design, and technical validation in Linux-based, self-managed, and air-gapped environments.
- Design DevSecOps and AI-enabled development roadmaps and plan migrations of continuous integration and continuous delivery pipelines from Jenkins to GitLab.
- Resolve post-sale adoption challenges, identify expansion opportunities, and support additional use cases, workloads, products, and editions.
- Create proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories.
- Present at webinars and marketing events and share customer feedback and competitive insights with internal teams.
- Test GitLab, AI, DevSecOps, and cloud technologies hands-on and mentor team members.
Requirements
- Experience in technical pre-sales, solutions architecture, consulting, technical sales, or a similar customer-facing role.
- Practical understanding of the software development lifecycle, DevSecOps, security, cloud technologies, and GitLab or comparable source control, continuous integration and continuous delivery, and developer collaboration platforms.
- Experience leading demos, workshops, proofs of concept or value, technical proposals, or solution architecture design.
- Ability to discuss deployment, security, and operations with customer technical teams and explain technical trade-offs and business value to technical and executive audiences.
- Familiarity with retrieval-augmented generation and Model Context Protocol and their use in AI-enabled development.
- Ability to mentor team members and share reusable knowledge.
- Fluency in Japanese and professional working proficiency in English.
- Helpful experience includes software development, systems integration, project or product management, developer productivity, cloud-native technologies, enterprise platform governance and rollout, post-sales recommendations, consumption-based models, or reusable technical content.
Benefits
- Remote work arrangement; GitLab states that all roles are remote, subject to location-based eligibility requirements.
- Benefits supporting health, finances, and well-being.
- Flexible paid time off.
- Team Member Resource Groups.
- Equity compensation and Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental leave.
Tech Stack
JenkinsLinux
Categories
Solutions Engineering
About GitLab
GitLab builds a DevSecOps platform that unifies source code management, CI/CD, and security with AI-assisted workflows for software teams and enterprises. It sells cloud-hosted and self-managed subscriptions, plus enterprise features and support. Founded in 2014 and headquartered in San Francisco, GitLab is a public company listed on NASDAQ and is widely used by large enterprises, including many in the Fortune 100.
