4 days ago
Base Salary
$143k - $304k/yr
Responsibilities
- Define technical strategy for feedback actionability across the Feedback Hub ecosystem.
- Build developer workflows connecting customer feedback, diagnostics, and engineering systems.
- Improve feedback quality through diagnostics collection, signal enrichment, and issue correlation.
- Group and prioritize related customer issues to accelerate investigation and resolution.
- Increase visibility into customer pain points, resolution progress, and customer outcomes.
- Provide technical leadership and mentorship across the feedback and diagnostics platform.
Requirements
- Bachelor's degree in Computer Science or a related technical field and 6+ years of technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python, or equivalent experience.
- Proven experience designing and delivering large-scale platforms, services, or engineering systems.
- Solid technical leadership and cross-organizational collaboration skills.
- Experience with diagnostics, telemetry, developer productivity, workflow automation, or data-driven systems.
- Ability to drive ambiguous problems from concept through execution and measurable customer impact.
Benefits
- Certain roles may be eligible for benefits and other compensation.
- Applications are accepted on an ongoing basis until the position is filled.
Tech Stack
Categories
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.