8 hours ago
Remote, AustraliaMid Level
Responsibilities
- Help customers understand the value of Cribl during the sales process.
- Demo the product and answer customer questions during initial sales calls.
- Support customers during proof-of-concept sessions.
- Document customer use cases in blog posts and product documentation.
- Occasionally perform duties outside standard working hours to support work across time zones.
Requirements
- Experience with logs, metrics, IT operations, and security.
- Background in sales engineering, professional services, or support.
- Willingness to use the product and provide feedback.
- Fluent spoken and written English.
- Experience working remotely.
- Ability to travel up to 30%, mostly across Australia and APAC.
- Must live in Melbourne.
Benefits
- Remote-first work arrangement.
- Up to 30% travel, primarily across Australia and APAC.
- Opportunity to work with enterprise IT and Security teams on telemetry challenges.
Categories
Solutions Engineering
About Cribl
Cribl builds a vendor‑agnostic telemetry data platform used by IT, security, and observability teams to collect, route, shape, store, and search machine data in real time. Its products (including Cribl Stream, Edge, and Search) are sold as enterprise subscriptions and can run in cloud or self‑managed environments. Founded in 2018 and headquartered in San Francisco, the company is privately held and serves large global enterprises.