Senior Staff Data Platform Engineer - Data Access Team
ServiceNow13 hours ago
Base Salary
$201k - $352k/yr
Responsibilities
- Set technical direction and architecture strategy for the data access layer.
- Build and improve core data architecture supporting scalability, reliability, security, performance, and multiple database engines.
- Own features from design through production delivery and develop cross-team solutions.
- Lead design and code reviews while championing performance, maintainability, and testability.
- Define functional, regression, integration, and performance testing strategies.
- Diagnose and resolve complex production issues involving memory leaks, concurrency, locking, networking, and intermittent failures.
- Mentor engineers and raise engineering standards across the organization.
Requirements
- 5+ years of software development experience with a PhD, 8+ years with a Master’s degree, 12+ years with a Bachelor’s degree, or equivalent work experience.
- Demonstrated technical leadership at Staff or Senior Staff level or equivalent.
- Expert-level Java development and object-oriented, modularized software design.
- Advanced-to-expert backend platform development experience.
- Experience with relational databases and strong knowledge of data structures, algorithms, design patterns, and performance optimization at scale.
- Experience with automated testing frameworks and integrating tests into CI/CD pipelines.
- Deep understanding of software quality, reliability, observability, production readiness, cloud-based systems, and distributed systems.
- Experience troubleshooting complex production issues across the stack.
- Strong written and verbal communication skills, including authoring design documents or RFCs and presenting technical strategy.
- Preferred qualifications include ServiceNow platform familiarity, RDBMS internals knowledge, Neo4J and graph database experience, Unix shell experience, DevOps experience, customer-focused experience, and the ability to integrate AI into engineering workflows.
Benefits
- Flexible hybrid work arrangement requiring two days per week in a ServiceNow office.
- Health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Equity and variable or incentive compensation may be available in addition to base pay.
Tech Stack
Categories
BackendData Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.