AI Engineer - Automated Channels Transformation
Fifth Third Bank10 days ago
Cincinnati, OH, USAStaff+
Responsibilities
- Design and build generative AI and agentic systems that address business problems and deliver measurable value.
- Develop AI agents using reasoning, planning, retrieval, and tool integration.
- Research, prototype, and apply AI models, agent frameworks, orchestration patterns, and enterprise development practices.
- Design experiments evaluating prompts, retrieval strategies, workflows, tool integrations, and user experience.
- Analyze performance, accuracy, quality, latency, cost, and return on investment for AI solutions.
- Define success metrics and monitor production agent performance, including failures, escalations, retries, tool-call success, and cost per interaction.
- Produce evaluation, control-effectiveness, model-performance, and risk-mitigation evidence for AI governance reviews.
- Partner with product owners and business teams to identify automation opportunities and define AI use cases.
- Influence architecture and engineering standards while delivering integrated, scalable, and compliant solutions.
- Educate technical teams, business stakeholders, and senior leaders about AI concepts, designs, risks, and recommendations.
- Collaborate with software, cloud, data engineering, and data science teams to integrate AI solutions.
- Work with compliance, security, and risk teams to meet governance, regulatory, and responsible AI requirements.
Requirements
- Bachelor’s degree in Computer Science, Statistics, Data Science, Mathematics, or a related technical field; an advanced degree is preferred but not required.
- At least 6 years of experience developing software or AI solutions in production environments.
- Strong programming skills in Python, TypeScript, Java, Go, or similar languages.
- Expertise in generative AI techniques including context engineering, LLM fine-tuning, retrieval-augmented generation, evaluation frameworks, model context protocol, loop or graph engineering, skills or open knowledge formats, and agentic system design.
- Experience with cloud computing platforms, especially AWS, is preferred.
- Familiarity with prompt optimization, retrieval tuning, caching, model selection, and techniques for improving generative AI performance, latency, cost, and reliability.
- Knowledge of agent frameworks such as LangChain, LangGraph, LlamaIndex, Semantic Kernel, Strands, Google ADK, Anthropic SDK, or OpenAI SDK.
- Proficiency with Git or GitHub and familiarity with Docker, Terraform, CI/CD pipelines, and DevOps practices.
- Knowledge of data structures, algorithms, and software design principles.
- Experience designing observability systems for AI applications is preferred.
- Ability to communicate clearly, build consensus, work independently, collaborate across teams, and apply responsible AI practices.
Benefits
- Comprehensive benefits supporting employees’ physical, financial, emotional, and social well-being.
- Eligibility for an incentive compensation plan based on company, line-of-business, and/or individual performance.
- Position is located in Cincinnati, Ohio, and requires willingness to relocate.
- Additional benefits information is available through Fifth Third’s careers benefits page or a talent acquisition partner.
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