ServiceNow Developer
Soft Tech Consulting6 months ago
Washington, DC, USASenior
Responsibilities
- Develop, configure, and customize ServiceNow applications, workflows, business rules, UI actions, and client scripts.
- Implement and manage ITSM, CSM, CMDB, Service Catalog, SPM/PPM, and FSM modules.
- Create and maintain REST/SOAP API, MID server, and custom-script integrations.
- Gather requirements from product owners and stakeholders and translate them into ServiceNow solutions.
- Design and configure portal views using AngularJS, Bootstrap, and ServiceNow widgets.
- Troubleshoot existing applications, perform root cause analysis, and implement fixes or enhancements.
- Lead and participate in ServiceNow upgrade and migration projects.
- Maintain ACLs, roles, security configurations, and user/group management.
- Develop reports, dashboards, and analytics for system performance and business processes.
- Provide documentation and training to end-users and technical teams.
Requirements
- At least 7 years of experience as a ServiceNow Developer.
- Strong understanding of the ServiceNow security model, ACLs, and user/group administration.
- Experience with API development, Service Portal, custom applications, scoped applications, and REST/SOAP integrations.
- Proficiency in JavaScript, AngularJS, Java, HTML, CSS, and MySQL/SQL.
- Knowledge of ITIL frameworks and best practices.
- ServiceNow Certified System Administrator certification is preferred.
- Strong written and verbal communication skills and the ability to work independently with minimal oversight.
- Must be a US citizen, located in the National Capital Region, and able to obtain Public Trust.
Benefits
- Medical, dental, and vision insurance.
- 401(k), short-term disability, long-term disability, and life insurance.
- Paid time off and paid holidays.
Tech Stack
Categories