Five9

Senior Cloud Infrastructure Engineer

Five9
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11 months ago
Remote, United StatesSenior
H1B Sponsor

Base Salary

$84k - $201k/yr

Responsibilities

  • Implement and support large scale DNS Architecture across multiple regions.
  • Manage Infoblox DDI solutions and Cloudflare DNS management.
  • Support multi-tenant Kubernetes clusters using BareMetal servers.
  • Leverage Infrastructure as Code for automated provisioning of DNS services.
  • Develop continuous delivery pipelines for infrastructure updates.
  • Create automated monitoring and alerting mechanisms.
  • Harden services for high availability and disaster recovery.
  • Conduct troubleshooting and performance analysis of infrastructure services.
  • Engage in change management and global team collaboration.
  • Participate in on-call rotation and incident response.

Requirements

  • 5+ years of experience managing global DNS and Kubernetes on Linux.
  • Expertise with Infoblox DDI systems and enterprise DNS systems.
  • Strong knowledge in managing Kubernetes and Ubuntu Linux systems.
  • Proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
  • Advanced scripting skills in Python, Bash, or Go.
  • Familiarity with Cisco UCS Blade Servers and storage protocols.
  • Fluency with Git and CI/CD pipelines.
  • Experience supporting mission-critical 24x7 production environments.
  • Ability to write technical documentation.

Benefits

  • Health, dental, and vision coverage starting on the first day of employment.
  • Access to a mental health support platform.
  • Generous employee stock purchase plan.
  • Paid Time Off, company holidays, and paid volunteer hours.
  • 12 weeks paid parental leave.

Tech Stack

Categories

Five9

About Five9

1,001-5,000 employees

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

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