Solution Delivery Engineer
HHAeXchange4 months ago
Remote, United StatesMid Level
H1B sponsor
Base Salary
$90k - $105k/yr
Responsibilities
- Collaborate with Solution Architects, Product, Engineering, Sales, Implementation, Customer Success, and Technical Customer Care to deliver technical solutions.
- Design, configure, and deploy solutions in customer environments for providers, payers, states, and partners.
- Establish project plans, communicate status updates, and manage multiple projects throughout the project lifecycle.
- Develop and conduct tests, troubleshoot issues, and iterate on solutions to ensure they function correctly and meet performance standards.
- Create solution documentation, including user guides and technical specifications.
- Identify process improvements that increase throughput and enhance quality.
- Travel up to 10%, including overnight travel.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 2 years of experience with complex customer implementations and system integration.
- Knowledge of APIs, web services, and integration tools.
- Strong troubleshooting, analytical, communication, writing, documentation, prioritization, and project management skills.
- Ability to collaborate cross-functionally, manage multiple projects, learn new technologies, and adapt to changing requirements.
- Preferred experience with Jira, healthcare interoperability standards such as X12 and HL7, State Medicaid Agencies, MCOs, homecare providers, and SaaS environments.
Benefits
- Fully remote position for candidates located in the U.S. EST or CST time zones.
- Benefits-eligible position with health plans, paid time off, company-paid holidays, and a 401(k) retirement program with company match.
- Additional company-sponsored programs are offered.
Categories
Solutions Engineering
About HHAeXchange
HHAeXchange builds a SaaS platform for homecare management used by Medicaid LTSS payers and providers, covering authorization, scheduling, EVV, billing, and compliance. The company sells software and services to managed care organizations, state programs, and homecare agencies. Founded in 2008 and headquartered in New York, it is privately held and backed by Cressey & Company; it also acquired Annkissam to expand support for self-directed services.