Senior Solutions Engineer

4 hours ago

Base Salary

$140k - $180k/yr

Responsibilities

Run technical and process discovery with customer stakeholders across supply chain, quality, logistics, and IT.
Deliver tailored product demonstrations and handle technical objections.
Own solution designs, solution maps, integration scope, data requirements, and delivery phasing.
Create scoped and sequenced statements of work and implementation plans, including effort estimates and dependencies.
Partner with Sales on proposals and order forms to ensure commitments are technically deliverable.
Lead delivery workshops, guide enterprise software module configuration, and remain accountable through go-live.
Coordinate technical handoffs with Product, Data, Engineering, and Delivery teams and provide customer feedback to the roadmap.
Build reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Experience running technical discovery and translating requirements into end-to-end solution designs from pre-sales through go-live.
Experience scoping and sequencing implementation plans, sizing effort, and identifying dependencies and long-lead items.
Strong experience delivering customer-tailored product demonstrations and handling technical objections in sales situations.
Hands-on experience configuring or implementing enterprise software modules such as product release management, qualification systems, or command and control platforms.
Background in supply chain, cold chain, logistics, or quality management systems and workflows.
Experience coordinating technical handoffs across Product, Engineering, and Delivery teams.
Proficiency with Figma or FigJam and project tracking systems such as Jira or Linear.
Familiarity with data integration patterns, API-driven architectures, or system interoperability challenges is a plus.
Experience in regulated industries such as pharma, food, or healthcare, including compliance and traceability requirements, is a plus.
Experience building reusable discovery frameworks, solution templates, or implementation playbooks is a plus.