10 days ago
Responsibilities
- Build, execute, and maintain UI and API automated tests.
- Plan tests, design automation coverage, execute regression testing, and provide sign-off for assigned modules.
- Perform end-to-end and regression testing to assess release readiness.
- Achieve approximately 70–80% stable and reliable automation coverage.
- Analyze test failures, identify defects, and provide root-cause insights.
- Use AI-assisted development tools to generate tests, debug issues, and improve coverage.
- Validate AI/LLM-driven features for prompt and response accuracy.
- Collaborate with engineering teams on debugging and fix verification.
- Contribute to CI/CD pipelines using GitHub Actions.
Requirements
- 5–8 years of experience in QA or test automation.
- Strong experience with Java or Python and Playwright or Selenium.
- Solid understanding of UI, API, functional, and regression testing.
- Experience with REST APIs, Postman, and CI/CD pipelines.
- Exposure to AI-assisted coding tools or willingness to learn them.
- Strong debugging, analytical, and communication skills.
- Experience with VoIP, contact center, or communications platforms is preferred.
- Exposure to performance or reliability testing is preferred.
Benefits
- Hybrid work arrangement with three days in the office.
- Competitive salary and comprehensive benefits.
- Opportunities for growth and a robust training program.
- Access to AI tools and an inclusive office environment.
About Dialpad
Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix use Dialpad and its AI capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.